Cancellations made at least two (2) weeks prior to the scheduled start date of any workshop, preschool, summer camp, or birthday party will be refunded in full minus a $50 cancellation fee. The $50 cancellation fee will be maintained as credit to your account that can be applied to any future purchase. For cancellations of any workshop, leadership academy, summer camp, or birthday party made within two (2) weeks of the scheduled start date, you will be charged a non-refundable cancellation fee of $75.
Make-up sessions will be provided in the event of inclement weather. The STEM Labs instructors will proactively reach out to reschedule a workshop, leadership academy, summer camp or birthday party impacted by inclement weather. Please contact The STEM Labs for notification of closings or cancellations due to inclement weather.
For the after-school program, a 2-month written notice is required to withdraw from the program. Program runs on a monthly cycle. You will be responsible for charges for 2-months following receipt of your written notice stating your intent to withdraw from the after-school program. No additional charges for the after-school program will be invoiced following the 2-month period.
The STEM Labs Registration Membership fees are non-refundable.
Reimbursements for purchases take approximately ten (10) days to appear on your credit card.